what we do
ADMINISTRATION
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Customer service support
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Email & calendar/diary management
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Creating, converting & formatting documents & spreadsheets
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Online research
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Scanning, photocopying, binding, laminating
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Preparation of correspondence & presentations
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Electronic filing, archiving & cloud filing
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Civil construction plant & operator pre-delivery preparation
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Travel coordination
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Event coordination
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Design of forms, newsletters, flyers, brochures, business cards & templates
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Virtual reception including answering phone calls & scheduling appointments
HUMAN RESOURCES
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Provide HR advisory, coaching & mentoring advice
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Performance management & development
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Change management programs
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Probation management
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Manage disciplinary process
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Design position descriptions
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Prepare employment contracts & offer of employment letters
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Establish HR policies & procedures
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Establish service recognition programs
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Establish workplace EAP programs
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HR metrics reporting
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Maintain cloud-based personnel files & databases
RECRUITMENT
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Develop recruitment strategies
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Develop recruitment & selection + onboarding processes & strategies
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Manage direct recruitment
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Advertise jobs online & in print
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Review & screen candidates suitable for role
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Phone & face to face interviews
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Reference checking of suitable candidates
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Manage pre-employment checks, medicals & inductions
BRANDING & MARKETING
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Website creation using hosted platforms
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Website design & maintenance
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Logo design
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Branding guides
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Business stationery design
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Marketing & mail-out program coordination
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Social media profile creation on Facebook & Instagram
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Social media profile management
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Social media content planning & scheduling
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Content research
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Posting promotions
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Social media icons & banners