Operational Discipline is doing the right thing, the right way, every time.
Complying with a set of well-thought-out and well-defined processes, and consistently executing them correctly. It’s an essential ingredient when trying to achieve Operational Excellence.
Companies that reach for a higher level of Operational Excellence reap numerous benefits - a systemic, evolving and effective approach to business operations; a continually productive and innovative workforce; and an organisation that holds sustainable growth and increasing valuation.
Characteristics of Operational Discipline to achieve Operational Excellence
Shared values
Employee involvement
Safety first
Leadership by example
Active communications
No shortcuts
Up to date documentation/ practices
Operational Discipline provides an organised way to accomplish tasks and implement operational changes through a fundamental set of procedures that are specific to a business’s unique products or service offerings. Regardless of the industry, Operational Discipline increases reliability and decreases the risk of a high-consequence incident occurring.
Breaking down the pillars:
Knowing what the right thing to do is
Questioning Attitude & Level of Knowledge
Ensure others always do the right thing
Forceful watch team backup
Be willing to always do the right thing
Formality & Integrity
We define Integrity as “doing what you say and being dedicated to doing things the right way, whether or not someone is looking.”
Knowing how people will behave and what they will do leads to a safer work environment, allows accurate planning, reduces waste, harmonizes activities and drives productivity.
And what a work environment we are part of at EPS!
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